New From Dr. Fred: The Black Book
Dr. Fred DiDomenico’s word-for-word scripts for every objection your team hears, from the first phone call to the re-exam.
A front desk team at a past Elite bootcamp
“In this manual, you are going to learn, not only how to handle objections as they happen in real time, but more importantly, how to eliminate them BEFORE they even happen.”Dr. Fred DiDomenico
The moment you already know
Every one of these has a word-for-word answer in the Black Book. Most of them never have to come up at all.
Dr. Fred, in the Black Book
“If you do get an objection, 2 things have happened: There’s something you DIDN’T do! You didn’t have the mindset and strategies to handle them, more importantly, eliminate the objection in advance.”
More than scripts
Any technique. The scripts work on the conversation, not the adjustment.
“This book is not just to help you handle objections. It is a Mindset guide that will also give you the communication principles and systems, so you don’t have to experience objections.”
“Chiropractic technique is HOW. People don’t buy HOW, they buy WHY.”
Dr. Fred DiDomenicoWhat is inside, in the order of the book
Part 1
Part 2
Part 3
Part 4
Part 5
Plus Dr. Fred’s training videos for each section. Videos being added.
Who it is for
For the doctor, the front desk, the office manager and the financial CA. The front desk lines alone are built so the team stops walking every hard question back to you.
“The job of the front desk is NOT to handle objections, OR give information. Their job is to calm their emotion.”Dr. Fred’s rule for the front desk
“This will also handle ANY objection from your current patients, so you can build a consistent LIFESTYLE culture that affects generations living a chiropractic healthcare lifestyle.”
Who wrote it
“I heard the Principle of chiropractic right after graduation from LACC, a philosophically adverse school.”
Dr. Fred coaches chiropractors through Elite Coaching and runs the Generational Legacy bootcamps in Salt Lake City.
Free from the Black Book
The word-for-word First Phone Call Scripts from Dr. Fred DiDomenico, free.
“If you don’t calm their emotion, they won’t listen to anything you say.”Dr. Fred DiDomenico
Where the book leads
“There are amazing communication and people-reading skills taught in the boot camps, that I cannot teach in this manual because a manual you are reading, even watching the videos, cannot reproduce the environment with other teams learning and observing the master level skills being performed live.”
“Attendance is attained by INVITE-ONLY!”
Next: the New Patient and Report of Findings Bootcamp, Salt Lake City, Dec 11 to 13, 2026, and the Patient Retention Bootcamp, Jan 22 to 24, 2027.
The Black Book of Chiropractic Objections
Secure checkout. Your order confirmation and download link arrive by email.
Questions doctors ask
No. Dr. Fred: “Chiropractic technique is HOW. People don't buy HOW, they buy WHY.” The scripts work on the conversation, not the adjustment.
Yes. The first phone call scripts, the 3-Way Agreement and “ALWAYS GET THE DOCTOR!” are written for the team.
The book covers the insurance call (“Check my insurance before I come in”) and pre-pay plans. Dr. Fred's own note on pre-pay: “If you prefer to take pre-pays, and if they are legal in your state or country.”
No promise. Results depend on you and your team doing the work. Dr. Fred's line on that: “Your goal is to learn this system to the level of Unconscious Competence.”
No. The book stands on its own. Dr. Fred says some skills need the room: “Specific skills need to be demonstrated and experienced to master.”
Schedule a Generational Legacy Call. Fifteen minutes with Dr. Fred. No pitch, because you would have to qualify.
More tools from the coaching are in the shop. For your own practice, take the free practice assessment.
“When you follow EVERY Step of this system, you will eliminate objections in advance, so you don’t even hear them.”